About Us
Serving Baylor and Waco worldwide since 1956!
1st University Credit Union has been helping people achieve their financial goals since 1956 when the president of Baylor University wrote a letter to the Texas Credit Union Department requesting a charter for a credit union to serve the employees, students, and alumni of Baylor and their families. Today, the full-service credit union continues to serve the Baylor and Waco community by providing financial services and products to meet modern demands.
Like All Credit Unions, 1st University Credit Union is a Not-for-Profit Financial Cooperative
When you join the credit union, you become a shareholder — or an owner — of a very unique financial institution. Earnings above the required reserves are returned to you, in the form of lower interest rates on loans and competitive dividends on savings.
We are owned and operated by our members. We exist solely for the purpose of serving our members' best interests.
Vision Statement
Deliver a lifetime of trusted, caring, and personal financial services to an inclusive community.
Mission Statement
Equip our members with safe, secure, and convenient financial services that empower them to reach their financial goals.
Annual Report
As a member-owned financial cooperative, 1st University Credit Union provides a statement of our financial condition, income, reserves and retained earnings for the year.
Holiday Closings
| Holiday | 2024 Date | 2025 Date |
|---|---|---|
| New Year's Day | Monday, January 1 | Wednesday, January 1 |
| Birthday of Martin Luther King, Jr. | Monday, January 15 | Monday, January 20 |
| Presidents' Day | Monday, Febuary 19 | Monday, Febuary 17 |
| Memorial Day | Monday, May 27 | Monday, May 26 |
| Juneteenth National Independence Day | Wednesday, June 19 | Thursday, June 19 |
| Independence Day | Thursday, July 4 | Friday, July 4 |
| Labor Day | Monday, September 2 | Monday, September 1 |
| Columbus Day | Indigenous People Day | Monday, October 14 | Monday, October 13 |
| Veterans Day | Monday, November 11 | Tuesday, November 11 |
| Thanksgiving Day | Thursday & Friday, November 28 & 29 | Thursday & Friday, November 27 & 28 |
| Christmas Eve, Open 9:00 to 1:00 | Tuesday, December 24 | Wednesday, December 24 |
| Christmas Day | Wednesday, December 25 | Thusday, December 25 |
| New Year's Eve, Open 9:00 to 1:00 | Tuesday, December 31 | Wednesday, December 31 |
| New Year's Day | Wednesday, January 1, 2025 | Thursday, January 1, 2026 |
We would like to remind you that our online banking services, mobile app, and Call Center (254-752-2797) are available 24/7, allowing you to manage your finances from the comfort of your home or office. We thank you for your membership.
Member Notices
The Texas Administrative Code, Title 7, Part 6, Chapter 91, Subchapter C, Rule 91.315 Members' Access to Credit Union Documents, provides the membership access to certain credit union documents. The purpose of this policy is to ensure that 1st University Credit Union complies with that rule.
DOCUMENTS AVAILABLE TO MEMBERS
Upon request, a member is entitled to review or receive a copy of the following documents:
Balance sheet and income statement (the non-confidential pages of the latest call report may be provided to meet this requirement)
Summary of the most recent annual audit
Written board policy regarding access to the articles of incorporation, bylaws, rules, guidelines, board policies, and copies thereof
Internal Revenue Service Form 990
INSPECTION PROCEDURES
The individual requesting access to credit union documents must be a member of the credit union. The member must provide a written request, stating which documents are requested. The credit union shall respond within 14 days and keep copies of all requests and documents for record keeping purposes.
Member inspection rights under this section are in addition to any other member inspection rights afforded by the credit union's charter or bylaws or other state and federal laws or regulations.
CONFIDENTIAL BOOKS, RECORDS, AND MINUTES
Members do not have the right to inspect any portion of the books, records, or minutes of a state chartered credit union if:
State and/or Federal law or regulation prohibits disclosure of that portion. The publication of that portion could cause the credit union predictable or substantial financial harm.
That portion containing nonpublic personal information, as defined in the Gramm Leach Bliley Privacy Act and NCUA Regulation 716.3 (dealing with member privacy and the disclosure of information) would constitute a clearly unwarranted invasion of personal privacy of employees or officials.
COSTS
The credit union may charge members the direct and reasonable costs associated with search and duplication. The credit union will not charge for other costs, including indirect costs or attorney's fees.
Complaint Notice
If you have a problem with the services provided by this credit union, please contact us:
1st University Credit Union
24 La Salle Ave Unit C
Waco, TX 76706
(254) 752-2797
The credit union is incorporated under the laws of the State of Texas and under state law is subject to regulatory oversight by the Texas Credit Union Department. If any dispute is not resolved to your satisfaction, you may also contact the Texas Credit Union Department at 914 East Anderson Lane, Austin, Texas 78752-1699, Telephone Number: (512) 837-9236, Website: www.cud.texas.gov.
complaints@cud.texas.gov
Fax: (512) 832-0278